Statement and account information FAQs

If your portfolio or account has been open for less than one year, the one-year calculation cannot be determined, or if the calculated rate of return meets or exceeds a value of "+" or "-" 75% the return will show "NA".

"Your Portfolio Performance" represents the total performance of your entire portfolio. In order to calculate your fund and portfolio performance, our software captures cash flows both into and out of your account(s) over the indicated time period. The performance information is shown on the statement as a rate-of-return percentage. Calculations include only accounts that were open during the quarter. Your personal performance is calculated using a standard accounting method known as internal rate of return (IRR). This method provides your rate of return by determining the difference between your beginning and ending balances, including all purchases and/or redemptions in the stated period. The return of purchases and/or redemptions is weighted based on their activity date. Please be advised that certain factors, such as account adjustments, may affect the return.

The inception date used to calculate your rate of return is based on the first purchase of the oldest fund currently reflected on this statement. If you withdraw all of your money from your original investment option, the inception date will switch to the next oldest investment and recalculate your performance based on the newer inception date.

At this time, our database does not have the ability to track data for accounts opened prior to January 1, 1993. If your portfolio or account was opened prior to January 1, 1993, the software will use the value of your account as of January 1, 1993 for the initial purchase.

At this time, our database does not have the ability to track data for accounts opened prior to January 1, 2005. If your portfolio or account was opened prior to January 1, 2005, the software will use the value of your account as of January 1, 2005 for the initial purchase.

On your account's two-year anniversary, we replaced the bar chart illustrating change in the value of your portfolio with a more comprehensive line graph. The line graph compares the total value of your portfolio to the net amount you have invested. Your net investment amount is the total amount invested minus the total amount withdrawn. If your account is less than two years old, a bar chart will illustrate your portfolio history and you will not notice any changes in this section.

The statement reflects only the accounts that were active during the current statement period. If one of the funds has been closed out through redemption and is no longer reflected on the statement, those cash flows will be removed from the chart. Therefore, the chart will show only the historical flow of the active accounts reflected on this statement.

The "Historical Fund Performance" section reflects the actual rates of return for the fund. The personal performance calculation is based on your investment results and is affected by applicable sales charges and the timing of your purchases and withdrawals.

You should meet with your Financial Professional to discuss your financial goals and the full spectrum of BlackRock investment solutions best suited to your portfolio. Be sure to read each Fund's prospectus prior to investing.

BlackRock mutual funds are available in Investor A Shares and Investor C Shares in all open mutual funds.  While BlackRock offers additional share classes, they are only open to certain investors (such as institutions) and typically have higher minimums. To learn more about the share classes available in any particular fund, please review the Fund’s prospectus.

The minimum investment for Investor A or Investor C Shares is $1,000 per fund, but may be lowered to $50 with an Automatic Investment Plan (the minimum additional investment for an Automatic Investment is $50 per draft, per fund).  Initial minimums may differ for certain account types or other share classes; please consult the Fund’s prospectus for more information.

BlackRock makes it easy to invest in your account – you can send us a check (payable to “BlackRock”), add your Bank Instructions to submit a purchase electronically by telephone or online, or invest systematically with an Automatic Investment Plan.

Visit our How to Invest page, or call us to discuss your options.

View our Forms and Applications page (also found under “Resources” above).  While each form or application has a brief description next to it, if you have any questions please contact us and we will be happy to assist you.

Yes. You can exchange shares of any mutual fund you own for the same share class of any other open mutual fund either by phone, in writing or online using your Account Access. When exchanging into a new fund, you should read the Fund’s prospectus carefully before investing.

Withdrawals can be made online only for non-retirement accounts (529 accounts and IRAs do not have this feature available). Withdrawals may be requested in writing or over the phone for any account type, however, we always recommend speaking with us prior to requesting any withdrawal so that we can help you with your options.

Visit our Account Access page for more information.
Please note: If your account is not held directly with BlackRock (i.e. If your account is through Merrill Lynch, Charles Schwab, Fidelity, etc.), you will need to contact that firm for assistance. If you are not sure, we recommend checking your account statements and contacting them directly.

If you need to change login information such as updating your password, once logged into the Account Access, click on MY PROFILE located on the top of the screen or contact us by calling 800-441-7762.

For any account related issues, please use the mailing addresses and contact telephone numbers below:

BlackRock Mutual Fund

BlackRock CollegeAdvantage 529