Contact Us

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Our Investor Services Teams are here to help with general fund information and existing client accounts including valuations, transactions. They can also assist with new account openings and how to buy or sell.

Each of our products and domiciled fund ranges has its own dedicated Investor Services Team please review the below and direct your request accordingly.

UK Helpline
UK domiciled Unit Trust and ISA accounts. (Funds contain GB ISIN Code)
Client account number format – 8 numbers e.g. 00012345 they may be followed by 3 numbers separated by a dash e.g. 00012345-001

enquiry@ukclientservices.blackrock.com
0800 445522

Mon to Fri, 8:30am-5:30pm.
(Deals can only be placed up to 5:30pm)
Fax: 0870 707 0144

Luxembourg Helpline
Luxembourg domiciled investment accounts. (Funds contain LU ISIN Code)
Client account number format – four letters 6 numbers e.g. ABCD123456

investor.services@blackrock.com
020 7743 3300

Dublin Helpline
Dublin domiciled investment accounts. (Funds contain IE ISIN code)
Client account number format – four letters 6 numbers e.g. ABCD123456

blackrock.transfer.agency@jpmorgan.com
+353 (0) 1 612 5799

BlackRock DC Pensions
Client account number format – a letter followed by numbers after a / e.g. A/12345678

blackrock.pensionsuk@blackrock.com
034 5601 7720

UK Funds Sales Team
If you are a UK based financial advisor wanting to speak with a member of our UK sales team about any funds.

UKAdviserSales@blackrock.com
020 7743 5710


Complaints

At BlackRock we take all complaints seriously. If you wish to complain please contact the relevant department as shown above. For further details of how we will handle your complaint please read our complaints handling procedures.

You may also be eligible to complain to the Financial Services Ombudsman, please refer to www.financial-ombudsman.org.uk for further information and contact details. 

Scams and fraud

Please be aware that during this time of the coronavirus (COVID19) outbreak there is a heightened risk of fraud by unscrupulous individuals seeking to take advantage of the present situation. Accordingly, you should use caution in responding to unsolicited investment proposals or requests for your personal information.

In particular, we are aware of specific instances of unauthorised use of our name by individuals purporting to represent BlackRock Advisors (UK) Limited and offering investment products that are not genuine, including but not necessarily limited to the ‘BlackRock Institutional Bond Fund’ and the ‘BlackRock Investment Fund’. These are not genuine BlackRock funds products. BlackRock does not solicit investments from retail clients or request personal information over the telephone. We are in contact with the relevant financial authorities as well as the police, and are closely monitoring this situation.

If you have any concerns about a proposed investment related to BlackRock please contact us on 020 7743 3000 before you take any action. You can additionally review the Financial Conduct Authority’s ScamSmart website.